Are your pools heated? Expand Yes they are, our pools are heated to a balmy 29oC. Sometimes it's warmer in the pool than out.
Do you have parking? Expand Yes we do, the main car park is in front of the pool buildings and an overflow car park just around the corner near our on-site cafe.
Do I need to book swimming? Expand Due to the current circumstances, all swimming sessions will need to be pre-booked. We are only releasing dates 1 week at a time as the situation may change quite quickly. From 22nd July we will be operating a new timetable and the sessions running on Mon-Sat 11:00am - 4:45pm & Sunday 10:00am - 3:45pm will allow you to just turn up and come swimming. You might have to queue on sunny days but you will get in. We make about 20% of each day's swimming tickets available online if you want to jump the queue and guarantee entry. Further detail on how to book can be found here - Book Swimming
Can I bring my dog? Expand We try to be very dog-friendly at Jubilee Park and welcome our furry friends, we just ask that you keep them on a lead whilst in the park and gardens. If you're looking to stay with us in a tent or caravan, your dog is also a welcome guest - again we just ask that you keep them on a lead. Unfortunately, dogs are not allowed in our pool area.
Is the swimming pool included in the caravan/camping site pitch price? Expand Sorry the pool operates entirely separately from the caravan site and is not included in your nightly cost.
How big is your pool? Expand We have 2 pools. The main pool is 33m long and 12m wide. The deep end is 1.7m and the shallow end is 0.9m. The paddling pool (with huge, fun, tap waterfall) is 12m wide and 11m long. It is 0.3m deep at the shallowest point and 0.6m at the deepest point.
Can I choose my caravan/camping site pitch on arrival? Expand All of our pitches are pre-allocated on booking. It may be possible to request a specific pitch on booking, which we will try to accomodate but we cannot guarantee that it will be available for your stay.
Do you have any fully serviced caravan/camping site pitches? Expand We have a few fully serviced pitches and are hoping to add more. Most of our other serviced pitches have an electric hook-up point and all are situated within a short distance of drinking water points. We have elsan and grey waste points at our main toilet block and an additional grey waste point in our main touring field.
What is the earliest time I can arrive on the caravan site? Expand Our arrival time is 12pm. If you phone the park on: 01526 353478 – option 2 and speak to the warden on duty the day before your arrival it may be possible, if your pitch is free, to arrive between 9am & 12pm
Can I have 2 cars on my caravan pitch? Expand We can only allow 1 car per pitch, but we do have ample free parking in the designated car parks in the park.
What time do I have to leave the caravan site? Expand Our departure time is 11am. If you speak to the warden on duty when you arrive it may be possible, if your pitch is free, to book a late stay for £5.00 and this would give you a departure time of 5pm. If you need to stay later than 5pm then you would have to pay for an additional night.
Can I pay for my caravan/camping site pitch on arrival? Expand All of our bookings require payment to secure the reservation. Bookings require a 50% deposit to be paid and the balance is payable 2 weeks before arrival. If the booked arrival date is in less than 2 weeks in advance, full payment is required on booking. A pitch can only be paid for on arrival if no booking has been made and will be subject to availability.
What is the amp supply for the caravan site hook up points? Expand Our hookups all have a 16 amp supply apart from the 8 electric tent pitches which are 10 amp.
Do you have a motorhome drive over disposal point? Expand Yes we do, it's situated in the middle of our field directly opposite the pool reception.
How can I check availability on the caravan site? Expand The book now option allows for availability checks as well as booking online. Check Availability
What is the latest time I can arrive on the caravan site? Expand The latest arrival time for Sunday – Thursday arrivals is 5pm, Fridays and Saturdays 7pm. Arrivals after these hours are not accepted unless agreed with the warden on duty beforehand.
Do you have disabled facilities on the caravan site? Expand We have a disabled shower room with toilet operated by Radar key, this can be hired from reception if needed